Privacy Policy

Privacy notice

This Privacy Notice for KILO Architects describes how and why we might access, collect, store, use and/or share your personal information when you use our services, including when you visit our website at www.kiloa.co.uk or engage with us in other related ways, including any sales, marketing or events.


What data we collect

We collect personal information that you provide to us.


We gather personal information that you voluntarily share when you express interest in obtaining information about us or our services. This can occur when you fill out the form on our contact page or when you reach out to us via email.


The personal data we collect includes:


  • Names
  • Phone numbers
  • Email addresses


Please note that we do not collect sensitive information.


Why do we need your data

We collect and use your information to:


  • Deliver Services: We process your information to provide you with the services you requested.


  • Respond to Inquiries: We address your questions and resolve any issues related to the services you requested.


  • Send Administrative Information: We use your information to communicate important details about our services and other relevant information.

 

  • Request Feedback: We may reach out to you for feedback on your experience with our services, as necessary.



  • Send Marketing Communications: If you have opted in, we may use your personal information for marketing purposes. You can opt out of our marketing emails at any time.

Our Legal Basis for processing your data

The legal basis for processing personal data is our and our users' legitimate interests in ensuring the security and integrity of KILO Architects.

According to the GDPR, we rely on the following legal bases to process your personal information:

Legitimate Interest

We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests, provided that these interests do not outweigh your rights and freedoms. For example, we may process your personal information for the following purposes:


  • To develop and display personalized and relevant advertising content for our users.
  • To support our marketing activities.
  • To diagnose problems and prevent fraudulent activities.
  • To understand how our users interact with our services, allowing us to improve their experience.


What we do with your data

We will not:


  • Sell or rent your data to third parties.
  • Share your data with third parties for marketing purposes.


We will share your data if we are required to do so by law - for example, by court order, or to prevent fraud or other crime.


How long we keep your data

We will only retain your personal data for as long as it is needed for the purposes set out in this document or for as long as the law requires us to.


We will keep your email data until you unsubscribe.

Where is our data processed and stored and how do we protect it

We operate our system with the utmost care to ensure that your data remains safe at all stages, both during processing and while it is being stored. 


All personal data is stored in the UK. 


We are dedicated to protecting your data and have established systems and processes to prevent unauthorized access or disclosure.


Where is our data processed and stored and how do we protect it

We operate our system with the utmost care to ensure that your data remains safe at all stages, both during processing and while it is being stored. 


All personal data is stored in the UK. 


We are dedicated to protecting your data and have established systems and processes to prevent unauthorized access or disclosure.


Your Rights

You have the right to request information about how your personal data is processed.


You can withdraw your consent at any time by contacting us using the details provided in the "Contacts" section.

Please note that withdrawing your consent will not affect the legality of any processing that occurred before the withdrawal. Additionally, it will not impact the processing of your personal information that is conducted based on lawful grounds other than consent.


You can also:

  • Raise an objection about how your personal data is processed.
  • Request that your personal data be erased if there is no longer a justification for it.
  • Ask that the processing of your personal data be restricted in certain circumstances.


If you have any of these requests, get in contact with us.

Last update 6 February 2025.


Still have a question?

Contact Us
Share by: